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TelOne suspends data rollover facility

by Bustop TV News



By Lerato Ndlovu

TelOne has announced that they are suspending their data rollover facility, five months after they had introduced it.

In a statement TelOne stated that technical issues made it unworthy for them to offer the facility and discontinuation will affect new bundle purchases.

“We wish to advise our valued clients of the suspension of the data roll over facility with immediate effect, this is owing to the unremitting failure on the host platform which has been affecting overall service offering and quality rendering the facility impossible to sustain.

“The facility discontinuation will affect new bundle purchases and will not affect running bundles.

“The company will continue to explore available alternatives that can support efficient client service and experience.”

The rollover facility was introduced in March, after ZOL established the facility over years back.

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